Electronic Billing Specialist

Wicker Smith is a Litigation Law Firm with 280 attorneys in 16 offices located throughout Florida, Arizona, Georgia and Tennessee.

We are seeking an attentive, detail-oriented, and self-motivated individual for a Billing Specialist II. The candidate should have a minimum 3+ years in experience in the legal industry along with strong client billing. You will work effectively with internal and external customers and possess the ability to analyze and resolve billing discrepancies, and collections. Assist management with special projects, budget/forecast and reporting, Elite 3E and eBillingHub experience a plus. Must have attention to detail, be able to perform accurately in a fast paced/high pressure environment.

Key Responsibilities:

• Receive finalized invoices delivered by the Billing Specialists to be processed electronically.
• Process invoices through eBillingHub. If necessary, also upload LEDES files on ebilling vendor site.
• Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short-paid invoices.
• Follow up on “ebilled” invoices to ensure status has not changed on ebilling vendor site.
• Manage rejected invoices for assigned clients, liaising with the Billing Specialist and Attorney to resolve promptly.
• Communicate all pertinent ebilling changes to appropriate team members, including Billing Attorneys.
• Manage and oversee client implementations for a smooth transition from paper to electronic billing.
• Manage information of a highly specialized, advanced, or sensitive nature.
• Build rapport to establish and maintain solid client relationships.
• Provide general administrative assistance and support to assigned managers.
• Fulfill information requests and other inquiries from field personnel and customers.
• Work on special projects and additional duties as assigned.

Experience / Skills

• Microsoft Office 2016 knowledge focusing on Excel and Outlook
• Excellent Skills in Excel, Text Files and Websites Required
• Must be able to work independently
• Ability to prioritize and manage multiple tasks in order to meet critical deadlines
• Must be extremely organized and self-starting

Wicker Smith takes pride in providing our employees with an excellent work environment, competitive pay and benefits and endless possibility for growth for those who join our team and initiatives to provide the best service to our clients. Wicker Smith is an Equal Opportunity Employer.

Interested and qualified candidates should apply to:

Lisa Dasher, CFO

ldasher@wickersmith.com